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Managed VA vs freelance VA — the difference that matters
Freelancers work for simple, clearly-scoped tasks. For a service business that needs consistent admin output, customer follow-up, and operational support — self-managed means the accountability falls on you.
| Freelance VA | VATasker | |
|---|---|---|
| Sourcing | You advertise and screen | We source and pre-screen |
| Onboarding | You write the brief | We document your SOPs |
| Accountability | Self-reported | KPI tracking + weekly reporting |
| Performance management | You manage | We manage |
| Replacement if it doesn't work | You start again | Replacement guarantee included |
| AI agents | Not available | Full suite from Tier 3 |
| Sick cover | No cover | Pool coverage for Tier 1–2 |
| Cost | $8–25/hour (variable) | Fixed monthly subscription |
VATasker provides the workforce. And manages the outcome.